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Privacy Policy

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This Privacy Policy describes how What Kimberley Makes (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use whatkimberleymakes.com (“the Site”).

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

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1. Information We Collect

We may collect the following types of information when you interact with our Site:

  • Personal Information: such as your name, email address, billing and shipping address, and payment details when you place an order.

  • Account Information: if you create an account on our Site, including login details.

  • Technical Information: including your IP address, browser type, device information, and pages visited.

  • Cookies and Tracking: data collected via cookies or similar technologies to improve your browsing experience (see Section 6).

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.

  • To provide customer support and respond to your enquiries.

  • To send service-related communications, such as order confirmations and updates.

  • To improve our website, services, and user experience.

  • For marketing purposes, if you have given explicit consent to receive such communications.

3. Sharing Your Information

We will never sell your personal information. However, we may share your data with trusted third parties, including:

  • Payment processors to complete transactions securely.

  • Delivery and shipping providers to fulfil physical product orders.

  • IT service providers who support our website and data systems.

  • Legal authorities if required to comply with legal obligations.

All third parties are required to keep your data secure and use it only for the purposes specified.

4. Data Storage & Security

  • Your personal data is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy.

  • We use appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

  • Payment details are processed securely by third-party providers and are not stored by us.

5. Your Rights

Under data protection law, you have the following rights:

  • The right to access the personal data we hold about you.

  • The right to correct or update your information.

  • The right to request deletion of your data (“the right to be forgotten”).

  • The right to restrict or object to our processing of your data.

  • The right to withdraw consent to marketing communications at any time.

  • The right to data portability.

To exercise these rights, please contact us at info@whatkimberleymakes.com.

6. Cookies

Our Site uses cookies and similar technologies to enhance your browsing experience and analyse site traffic.

  • Essential cookies are necessary for the website to function.

  • Analytical and performance cookies help us improve our services.

  • You can manage or disable cookies in your browser settings, though this may affect site functionality.

7. Email Marketing

  • If you subscribe to our mailing list, we will use your email address to send updates, offers, and news.

  • You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

8. Children’s Privacy

Our Site is not intended for use by children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated where appropriate.

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10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@whatkimberleymakes.com
Website: whatkimberleymakes.com

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